Shipping and Return Policy
Shipping and Delivery
--- Free Shipping on all orders over the value of Rs.1,499.
--- We charge Rs.199 on all orders under the value of Rs.1,499.
We strive to deliver all orders on time. Once the order is made via website or whatsapp, a confirmation call will be made by our customer care team. After that we will handle your order with care and dispatch on the given time.
All deliveries are made by our courier service partners with Cash on Delivery (COD) option . Hence, the delivery man is not allowed to handover the parcel before receiving the total cash amount.
--- Orders received on Sundays and on Pakistan's National Holidays will be processed and shipped on the next working day.
--- Delivery time is between 24 to 72 hours (No delivery on Sundays). However delivery can take up to 5 working days during busy shopping season or our sales events.
All goods are thoroughly checked prior to dispatching/shipping. Any item still found damaged or faulty can always be returned or exchanged by calling us on our number (0310-5223220) or registering a complaint using the Return form. We are only liable to exchange items within 7 days from the date of order. Items claimed for exchange after 7 days are not acceptable.
- Customer needs to return the item via traceable delivery i.e. courier or registered post on his/her own expense to our address.
- Delivery Charges will not be refunded.